The QoE-Net project (Innovative Quality of Experience maNagement in Emerging mulTimedia Services) is a Marie Skłodowska-Curie Initial Training Network with the aim of conducting a high quality collaborative research among six European countries and South Korea in the domain of Quality of Experience (QoE) in multimedia services.

The multimedia traffic has almost captured 80% of Internet traffic nowadays with the recent development in smartphones, tablet PCs, HD video playback devices and high usage of Over The Top servicers (OTTs) like Twitter, YouTube, Facebook etc. However, this requires the Internet Service Providers (ISPs) to put in more resources in order to address the issue of churn of users while ISPs are not in loop of revenue generation between OTTs and users. Moreover, due to increased competition among OTTs, the costumer’s satisfaction is keen interest for OTTs nowadays. Hence, the provision of QoE to end users will not only allow ISPs to get into the revenue loop but also will enable OTTs to address the user needs in the best way. Therefore, QoE is an emerging multidisciplinary field that is getting more attention from researchers in academia, ISPs and OTTs.

Being a multidisciplinary field, QoE is more user centric and subjective rather than Quality of Service (QoS), and requires expertise from experts in multiple fields. Nevertheless, to acquire this goal a close scientific and technical collaboration between the experts in industry, academia and standardization institutes is needed. Therefore, the QoE-Net network is composed of seven academic institutions, three industrial partners and one standardization institution. The main focus of this project is to address the provision of QoE to end user for multimedia services like video streaming, IPTV, social networking, mobile gaming etc. with R&D, innovation and technology. The QoE-Net project not only has potential to give a boom to European telecommunication industry but also has a worldwide impact.

Budget: 550k €

Funding: H2020-MSCA-ITN-2014

Duration: 3 years (2015-2018)

Research Area: Quality of Experience

Principal Investigator: Luigi Atzori

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